About Crown Vertex

From Burns Insurance to Crown Vertex.

A Houston insurance legacy reimagined for the modern client — uncompromising service, technology-forward operations, and the same family-first values that built our reputation.

Our Story

A Houston legacy.

Burns Insurance opened its doors in Houston with a single promise: protect Texas families like our own. For decades, that promise built trust across generations of homeowners, drivers, and business owners.

In 2026, we evolved. Crown Vertex Insurance Group represents the next chapter — pairing the relationships and underwriting expertise of Burns Insurance with AI-assisted service, modernized claims support, and a premium client experience worthy of the families and businesses we serve.

The name changed. The people, the values, and the commitment to Houston did not.

Mission

To deliver premium, personalized insurance solutions that protect what matters most — with the responsiveness, transparency, and innovation modern Texans deserve.

Vision

To redefine what an independent insurance agency can be — the trusted, tech-forward advisor every Houston household and business calls first.

Leadership

Led by a Houston original.

Chief Executive Officer

Kendal Burns

Kendal Burns built his career on a simple Houston principle: take care of the people first, and the business follows. As founder and CEO, he leads Crown Vertex Insurance Group with the same hands-on commitment that earned Burns Insurance its reputation across the Greater Houston area.

A licensed insurance professional with deep ties to the Houston business community, Kendal personally oversees client strategy for our commercial accounts and high-value households — bringing decades of underwriting relationships and a modernized service model under one roof.

713-828-8438 Email Kendal

In the Community

Built on Houston relationships.

Kendal shows up — for clients, for neighbors, for the small business owners who keep Houston moving. Most of our growth comes from a handshake, a referral, and a follow-up call that actually happens.

When you work with Crown Vertex, you're not a policy number. You're part of a network that's been protecting Houston families and businesses for years.

Kendal Burns with a Crown Vertex client in Houston

Our Values

What we stand for.

Integrity

We act in your best interest — always. No hidden fees, no inflated coverage.

Trust

Built across decades, earned every renewal, protected by transparent communication.

Innovation

AI-assisted service and modern tools that make insurance feel effortless.

Transparency

Plain language, clear quotes, and full visibility into how we earn our commission.

Community

Houston-rooted and proud. We invest in the neighborhoods we protect.

Experience the Crown Vertex difference.

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